Error Description of EDWinXP's
installation related issues
1.
Error
Cause
This error happens because the evaluation period
has expired.
Solution
1. After the purchase, EDWinXP can be used indefinitely.
2. If necessary, obtain evaluation extension code
for few more days.
2.
Error
After installation and while invoking EDWinXP, the
splash screen vanishes and the software is not able to access.
Cause
1. It can be due to the missing of registry key of
Liveupdate
Solution
1. Run the Live update utility to fix this problem
3.
Error
When trying to invoke EDWinXP, a message “Unauthorized
copy” pops up.
Cause
1. This can be caused when one version
of EDWinXP is installed over a previous installation of EDWinXP (same or different
version) in the same computer.
2. If the license of EDWinXP installed on a system
is changed.
3. If the ARTWRK.BIN file is missing from the installation
folder
Solution
1. Take the complete backup of the files from JOB,
LIB directories etc.
2. Uninstall previous installed version from the
system, if possible, backup the license to a floppy disk or a USB flash memory.
3. Delete the EDWinXP installation folder.
4. Install the new version/ current version in administrator
mode.
5. License EDWinXP with the retrieved
license or with an appropriate activation code. If it hasn't worked, please
send us your product ID along with full purchase details for providing you the
new activation code
4.
Error
While invoking EDWinXP, the message “Invalid
text to decrypt” pops up.
Cause
This error mainly occurs when the software is installed
and licensed in User mode. Other causes can also arise to create this error.
Solution
1. Install and license EDWinXP in administrative
mode.
2. If EDWinXP is not working, select the EDWinXP.exe
from the installation folder and choose Run as Administrator
Note: Please always confirm that EDWinXP is installed in Administrative mode.
3. If nothing helped, send us the Product ID with
full purchase details of EDWinXP.
5.
Error
“Some of the system files are out of date,
update with newer files”
This error occurs if the operating system files are
older when compared to the files of EDWinXP.
Solution
1. Delete the ‘Setup1.exe’
file from C:\WINDOWS for Windows XP and from C:\WinNT for Windows 2000 machines.
Then run the Setup.exe from the EDWinXP CD or from the unzipped file.
2. Check whether the environment variables are correctly
set for the TEMP and TMP folders.
6.
Error
"Unable to access drive".
Cause
This error occurs due to the missing files in the
network path.
Solution
Map the Network drive before installation.
7.
Error
"There is not enough disk space on drive”
" An estimated additional bytes are needed."
Cause
This occurs due to the limited space in the hard
disk drive.
Solution
Free more space in the hard disk to install EDWinXP.
8.
Error
Cause
This is caused due to the Actbar.ocx file missing
in the EDWinXP folder
Solution
Copy the Actbar.ocx file from the EDWinXP CDROM and
paste it to the EDWinXP installation folder.
9.
Error
When trying to install from a network drive the following
error pops up
When clicking on the ‘Next’ button, another
error appears which states ‘Not a valid path.’
Cause
This error is caused mainly when EDWinXP is installed
through a network.
Solution
Map the network drive before installation
10.
Error
When trying to uninstall EDWinXP, a message as “Cannot
find Uninstall Log file” pop up .This causes EDWinXP cannot be uninstalled
properly.
Cause
This errors occurs if the install.log file is missing
from the EDWinXP directory or if the contents of the file is changed.
Solution
Please don’t delete or change the install.log
file in the EDWinXP folder.
11.
Error
“EDWinXP is not properly installed.
Please re-run setup at a later time to install the application properly”
Cause
This error occurs if the installation is cancelled
while the software is installing.
Solution
Please don’t exit the installation while it
is in progress
12.
Error
ActiveX can’t create Object
Cause
This error usually occurs when after
an operating system update is done. This can be a hotfix, service pack update,
in certain cases it can be due to mismatch in the EDWinXP, or Antivirus updation.
Solution
Run Unregister.exe and register the dll, exe, ocx
files. If this didn’t fix the problem, then reinstall EDWinXP.
13.
Error
EDWinXP won’t run in user mode in computers
having NTFS file system.
Solution
Refer this PDF
14.
Error
Method of Object failed
Cause
This error mainly occurs in the library.
Solution
Reinstall EDWinXP and license it.
Note:
• While requesting
for activation code, the Product ID should be sent along with full purchase
details. The details should contain the information furnishing the version
of EDWinXP, type of License and type of EDWinXP.
a. EDWinXP version – 1.61/ 1.70
/ 1.71
b. Type of License – Non Commercial/ Commercial/ Small Biz
c. Type of EDWinXP – Schematic/ Standard/ Deluxe/ Professional.
• Instead of Floppy
disk, you can use USB drive for retrieving the license
• The product ID will be varying with respect to time, but the activation
code given for a product ID for a specific computer will be valid for licensing
EDWinXP in that machine.